Frequently Asked Questions

We strive to make your experience with us unforgettable!

What amenities does the Inn have?
Spa on site, Heated Mineral Pool, Swimming pool, full breakfast included with stay, afternoon wine & appetizers included with room, beach chairs, umbrellas, beach towels, bicycles, non-commercial music and movie channels, mini-refrigerators, iron and ironing board, hair dryer, wine glasses and cork screws, spa robes, and wireless high speed internet access.

Does the room have a private bath?
Yes, all rooms have a private bath. All rooms have walk in showers and many have jetted tubs.

What reservation requirements are there?
To confirm your reservation, a 50% deposit is required. We accept Visa, Mastercard, Discover, and American Express. Rates may vary for holidays and special events. Rates are subject to change without notice. Gift packages and multi-night stays quoted upon request.

What is the Check-In time?
Our guaranteed check-in time is 3:00PM (EST). The inn will gladly accommodate early check-ins when possible; however this is sometimes difficult due to time needed for previous guest to depart and our staff to ready the room. We cannot allow any check-ins prior to 1:00PM (EST) without early check-in fees applied. Fees are based on time of check-in however there is a minimum of $25.00 plus tax.

What is the Check Out time?
Check-out time is 11:00AM (EST) if you request a late check out, it must be approved by the front desk prior to 10:00AM and a fee of $25.00 plus tax applies. A guest who does not vacate the room by check out time and has received no approval from the front desk may be subject to a penalty charge of $40.00. If guests do not vacate the room by 3:00PM (EST) the inn reserves the right to charge the guest for an additional night's stay.

Do you allow smoking?
All guest rooms and public spaces are 100% non-smoking (this includes e-cigarettes and vapor devices) at White Orchid Inn & Spa. A $250 cleaning fee will be charged to any guest who violates the smoking policy.

Do you allow pets?
White Orchid Inn & Spa does not allow pets due to concerns that some guests have allergic reactions towards pet dander and due to the threat of ticks and fleas (a fine of $250.00 USD will be applied to the bill if a pet is discovered). “Service animals” are allowed with proper documentation at an additional cleaning fee of $45.00 and guest must sign a pet agreement acknowledging responsibility for physical or noise damage. Registered Service Animals must be crated if left alone in the guest room.

Is the White Orchid family friendly?
Guests must be at least 21 years of age to check in at The White Orchid Inn & Spa. The White Orchid Inn & Spa is Not Acceptable for children under the age of 15 years old.

What is the cancelation policy?
Please notify The White Orchid Inn & Spa immediately of any changes or cancellations. Reservations not cancelled directly through the inn by 12:00PM local time 10 days prior to scheduled arrival date deposit is forfeited for each room reserved. An invalid credit card will cancel your reservation. A $45 fee is charged if cancelled more than 10 days from expected arrival. Same day cancellations & no-shows – all Due in full or per agreement and non-refundable once received. The White Orchid Inn & Spa is not responsible for weather conditions or personal emergencies.

What credit cards are accepted?
The White Orchid Inn & Spa accepts American Express, Discover, MasterCard, & Visa credit cards. Also, if the credit card paying for the room will not be present at check-in, the hotel must have a credit card authorization form on file PRIOR to guest arrival. Contact us directly at (386) 439-4944 to request a credit card authorization form.

What is the hurricane policy?
In the event that The White Orchid Inn & Spa is directly impacted by a hurricane while your guest are on vacation, we will gladly offer a certificate for a return stay to The White Orchid Inn & Spa Flagler Beach for the number of unused nights.
Cancellations - If a hurricane watch is issued by the US National Weather Center, any guest due to travel within 72 hours of the watch will not incur a penalty for cancelling their vacation. Please advise guests who wish to cancel their reservation, to directly contact their travel professional who booked their vacation package.
No Show - No show penalties will also be waived from the day a hurricane watch is issued by the US National Weather Center, and up to 5 days after normal activities are reinstated at the hotel.
Early departures - In the event of a hurricane threat, guests that are currently on property who wish to depart early may do so without incurring an early penalty and will receive a certificate for the number of unused nights, valid for travel within 1 calendar year of original reserved dates.
Reschedule - If guest wish to postpone their vacation and travel at a later date, The White Orchid Inn & Spa will guarantee their original rate for travel within calendar year. Guests wishing to utilize this option must reschedule their trip within 30 days following a storm. Blackout periods may apply. Rate protection will only apply to the number of original nights and number of guests booked. Additional nights or guests will be booked at current rate. No name changes allowed.

How often is housekeeping done?
We provide housekeeping service everyday between the hours of 8:00AM to 4:00PM. If you require additional housekeeping assistance please alert the Innkeeper at any time thought your stay and we can accommodate your requests.

Is the White Orchid eco friendly?
In an effort to do our part in conserving water and energy we are updating our linens policy to change bed linens every third day of your stay and upon checkout. However, we will gladly change them as often as you request. Simply call the Front Desk. Trash Recycling is required in the city of Flagler Beach, recycling bins are provided in hotel guest rooms, please recycle plastics, glass, and paper products by placing in the labeled receptacle, we appreciate your willingness to help in keep Mother Earth & our Beaches Healthy & Happy!

How far away is the airport?
There are a number of airports within driving distance.
Flagler County Airport -10 minutes
Daytona Airport – 30 minutes
Jacksonville & Sanford 75 minutes
Orlando 90 minutes

Can we host our meeting or event at the White Orchid?
We have the perfect setting for your beachside event.  The White Orchid Inn has easy access to the beach, a lovely courtyard and large patio area, plus indoor space.  We will work closely with you to ensure that your meeting, event or wedding is suited to your unique needs.  To host your event at our inn the guest count is limited to 50 guests and requires full buy-out of the inn.  Please contact us for further details.

White Orchid Inn Lobby

A warm sunny place to enjoy breakfast or a spa lunch

Stay With Us

Visit us and you will see why many of our guests return time and time again.

Pamper Yourself

We suggest making treatment reservations at least two days in advance.

Gift Shop

Purchase gift cards, robes, and spa merchandise.